Shop Guide for New Customers
First steps in the STAUFF Online Shop: Order as a guest or with your online user account for further advantages
1. Search & Find
Use the search field or our product navigation to find products:
- Search pages and products
Product names, STAUFF material numbers and cross referencing of competitor names
Use the search field
Cross Referencing of other Manufacturer Descriptions
Find the right STAUFF product easily with cross referencing:
- Search for the description in the search field
- Details of the manufacturer in the search results
2. Prices & Availability
On the product detail page you will find all the information about the product:
- Enter desired quantity and add product to shopping cart
- Check price and availability live in the system
- Add product to project list and save for later
- Various product information e.g. material, standard, packaging unit, customs tariff number, country of origin and much more
- Direct access to the page in the online catalogue
- Benefit for existing customers: Individual price conditions directly displayed
Directly request products that are currently unavailable:
- When uploading the quick order
- Directly in the search field or in the search results
- On the product detail page
⚠️ You also have the option of requesting your individual pricing in this way. Please feel free to attach further information and files (e.g. technical drawings) to your enquiry or give your order number so that the desired products can be added to the order.
Do you still have questions about STAUFF products?
The STAUFF sales team will be pleased to help you!
3. Shopping Cart & Order Processing
Your order overview with configuration options and your individual pricing at a glance:
Your individual pricing
Availability of the articles
Information about the weight
Optional: Enter voucher code (1x per order)
Specify Preferred Delivery Date
If not specified, fastest possible delivery
For specific items or complete order
⚠️ If you want express shipping, you must also select the "as soon as possible" shipping option.
Select Complete Delivery
Depending on selected shipping method
For complete order
Register or checkout as a guest without an account
Benefits of registration: Direct access to orders & other features
Delivery & Billing Address
One-time delivery address within the EU
Set default addresses with one click
💡 Tip: If you enter your mobile phone number with the delivery address, you will receive updates on your delivery via SMS.
Select Shipping Method
Standard/ Parcel service: 7,99€
As soon as possible/ Express: 12,99€
Prices may vary for delivery on countryShipping costs are shown shortly before the purchase is completed.
⚠️Important: For orders received by STAUFF before 2:00 p.m., the goods will be dispatched that day if you choose express dispatch or the next day if you choose parcel service.
- MasterCard and VISA
Only credit cards with 3-D Secure protocol (2-factor authentication) are accepted.
- Klarna / Online Bank Transfer
After submitting your order, you will be redirected to Klarna. Please have your login data for your bank account ready.
- All order details summarised for you
- Set your own order number
- Place order
- An overview of all your orders in the STAUFF Online Shop.
- Simply reorder with just one click.
⚠️ Only the orders that you have placed personally are displayed.
5. Receipt of Order
Documents by E-Mail
- Order confirmation
- Purchase order confirmation
- Delivery note
Delivery of Goods