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Live Chat

Clarify questions together with a qualified and experienced chat agent in real time

With the Live Chat module, you can directly contact a team of qualified and experienced chat agents in the customer service and internal technical sales departments of STAUFF Germany. You can start the live chat while browsing this website by clicking on the corresponding button on the right-hand side of the screen at any time.

Alternatively, please use this link to open the live chat in a new tab in your browser.

In a text chat, you can then discuss and clarify any questions you may have together with the responsible chat agent in real time. If a question cannot be answered directly, the request will of course be recorded and forwarded to the responsible department. The answer will then be given as soon as possible, e.g. by telephone or e-mail.

The live chat from STAUFF Germany is of course free of charge and can be accessed during the following business hours (with the exception of public holidays in the German region of North Rhine-Westphalia):

  • Monday to Thursday from 8:00 to 16:30 o'clock (CET)
  • Friday from 8:00 to 15:00 o'clock (CET)

Outside these times, you can use the Live Chat module as a contact form to send a message to STAUFF.

By the way: The Live Chat from STAUFF Germany is aimed at existing customers and users of STAUFF products and also those who would like to become one. The chat agents are looking forward to helping you clarify your concerns and answering your questions.

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